Support

Stuck, found a bug, or think a number is wrong? Email me.

Common questions

• How do I connect Strava? Strava is in beta with a small group, because Strava caps an app at ten riders until it has reviewed it. For those riders it is Settings, then Connect Strava, and rides they've already recorded come across on their own. If the app tells you Strava is in beta, that is why. Email me if you want a spot when one opens.
• Where are Plush and Performance? Version 1 shows the maker's own figure for your weight and nothing else, so I can hear how those numbers ride first. The tuning styles, and the riding-style and experience settings, are in beta with a small group. Email me if you want in.
• How do I delete my account? Settings, then Delete Account. It's immediate and it's permanent. I keep no copy.
• My suspension suggestions look off. Every number in the app carries a label saying where it came from. Manufacturer means it's the figure Fox or RockShox publish for your weight; measure your sag before you trust it. Generic means nobody published anything for that part and it's my own estimate, so give it less weight. If a Manufacturer figure still looks wrong, tell me which component. I've mis-read a table before and would rather fix it.

Anything else, email me. I read it all and usually answer within a day.